Donna Imel

Donna Imel has 25 years of experience in health insurance claims and education. Her early roles as an education coordinator easily transitioned to several years in the medical insurance claims field as a claims examiner, group specialist, auditor, trainer, provider network liaison, and manager. She is experienced in customer service, accounts receivable, quality control, and team leadership.

Donna’s primary role includes the daily management of our claims team, overseeing the accurate processing of claims, weekly invoicing cycles, and active collaboration with account managers to assist in providing timely and efficient service to both our healthcare providers and prison staff.